Privacy Policy
Last Updated: February 9, 2026
Opertus Systems LLC ("Opertus", "we", "us") is committed to protecting personal data and handling information responsibly.
Scope
This policy applies to data collected through our website, intake channels, communications, and client delivery operations.
Information We Collect
- Contact and identity data (name, email, organization, role)
- Inquiry and intake data (project details, requirements, timelines)
- Technical and operational metadata (logs, diagnostics, usage metadata)
- Transactional and contractual records
- Limited analytics and website usage data
Lawful Bases for Processing
Depending on context, we process personal data under one or more lawful bases:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligations
How We Use Data
- Deliver and support contracted services
- Evaluate and respond to inquiries
- Improve operational reliability and service quality
- Maintain security, fraud prevention, and incident response
- Fulfill legal, contractual, and compliance obligations
Data Sharing
We do not sell personal data. We may share data with vetted subprocessors and service providers (for hosting, communications, analytics, billing, and support) under appropriate contractual controls.
International Transfers
Data may be processed in the United States and other jurisdictions where our service providers operate, subject to appropriate safeguards.
Retention
We retain data for as long as needed for service delivery, legal obligations, dispute resolution, and legitimate business purposes. Typical retention may extend up to seven (7) years after engagement close unless law or contract requires otherwise.
Security Measures
We apply reasonable safeguards, including:
- Role-based access controls
- Multi-factor authentication where appropriate
- Encryption in transit and at rest where supported
- Logging and monitoring controls
- Vendor and access reviews
Your Rights
Subject to applicable law, you may request access, correction, deletion, export, or processing restrictions for personal data.
To submit a request: privacy@opertus.systems
Cookies and Analytics
Please review our Cookie Policy for cookie-specific disclosures and controls.
Changes to This Policy
We may update this policy periodically. Material updates will be reflected in the "Last Updated" date.
Talk With Opertus
If this is relevant to your team, reach out and we can scope practical next steps.